Showing posts with label cop research. Show all posts
Showing posts with label cop research. Show all posts

Thursday, February 18, 2010

Communities of practice

members have some shared goal, interest, need, or activity that provides the
primary reason for belonging to the community
• members engage in repeated active participation and there are often intense
interactions, strong emotional ties and shared activities occurring between
participants
• members have access to shared resources and there are policies for determining
access to those resources
• reciprocity of information, support and services between members
• shared context (social conventions, language, protocols).


Users should be able to...
• Tell who is speaking
• Provide feedback to a speaker verbally or non verbally
• Follow a conversational thread when there are multiple speakers
• Backtrack on a conversation
• Know if conversation is being logged
• Signal which conversational thread they are attending to
• "Hear" everything that is said (locally) with enough time to process it
• Communicate with different "voices" (e.g. say, emote, think, change real voice)
• Indicate level of engagement (e.g. be able to indicate when otherwise engaged in
real world conversation).

Widening the Net: Workshop Report on the Theory and Practice of Physical and Network Communities. Steve Whittaker, Ellen Isaacs & Vicki O'Day